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Free COVID-19 Cancellation

Free COVID-19
Cancellation

Covid-19: Cancelation & Safety

All facts at a glance Vacation at corona times

We are so pleased that we can welcome you to family hotel Unterreith. A feel-good vacation in Forstau in the Salzburger Land, also in the heart of the Region Schladming-Dachstein - is worth a visit in every season.

Due to health measures, a few aspects of your stay with us this year will be a little different than usual. But we assure you, we will do our very best to guarantee you a carefree, safe and wonderful holiday.

First things first: The concrete steps and safety regulations pertaining to tourism have been compiled for you at www.sichere-gastfreundschaft.at. (only in German)

last update 01st of June 2022

better cancelation options

Dear guests,

since March 05, 2022, proof is no longer required.

To give you more security in your vacation planning, we guarantee a free cancellation or rebooking of your already made reservation and all new bookings until 4 weeks of arrival in summer 2022 in case a stay is not possible due to the following official measures:

  • our hotel is closed by the authorities or the place is closed by the authorities.
  • the borders to Austria are closed and it is not possible to enter the country for vacation purposes.

We recommend that you take out travel cancellation insurance with cancellation cover also in the event of COVID-19 illness. For details click HERE. You will find the link to calculate the premium below.

For all other reasons of cancellation, the following general cancellation rules apply, with which we offer a free cancellation of your booking up to 4 weeks before arrival.

Specifically, this means for you in case of cancellation:

  • free cancellation up to 30 days before arrival
  • 29 days to 14 day before arrival: 70% cancellation fee of the total cost of your stay
  • less than 13 days or no-shoe: 90% of the total cost
Europäische Reiseversicherung

Our Tip: European travel insurance

With travel insurance you save unnecessary costs when unforeseen events occur. We recommend that you take out Hotel Cancellation Plus insurance, which you can also book online!
Despite pandemic status, Europäische Reiseversicherung also offers cancellation coverage in case of COVID-19 illness.
Calculate your premium and book here!

arrival and safe stay

Current entry regulations for Austria can be found here.

In order to enter Austria, a registration for guests from some countries is required. Here you will find a link for registration: https://entry.ptc.gv.at/en

Entry: Since May 16, 2022, no proof is required for entry into Austria. Nevertheless, please inform yourself about the currently applicable regulations for entry into Austria via the link above.

Since June 01, 2022, the obligation to wear masks for children and adults has been lifted in all areas in Austria.


Check-In

In Austria currently applies the guest registration on site.

Details of the current measures in Austria can be found here.
All current measures in the province of Salzburg can be found here.


Measures for leisure facilities and mountain railways

The applicable measures for the use of the leisure facilities of the vacation region and the mountain railroads summarized.

return journey

Please inform yourself about the current regulations in your country of origin before your return journey.

Our German guests can find the latest information on their return journey to Germany here.

Are you interested in a vacation at family hotel Unterreith or do you have any further questions? You are wel­come to contact us via our inquiry form or book directly.

Good to know

  • Compliance with all necessary minimum distances and regulations
  • regular cleaning and disinfection of all public areas
  • our employees wear a mask
  • regular COVID testing of all employees
  • for your free use: masks, plastic gloves and disinfectant for disinfection
  • additional disinfection stations in all public areas
  • we disinfect the rooms after your departure, so that your successor can also vacation in peace
Familienhotel Unterreith

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