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COVID-19 Information


Covid-19: Cancelation & Safety

We are very pleased to welcome you to the family hotel Unterreith. A feel-good vacation in the middle of SalzburgerLand and directly at the Fageralm - worth a visit in every season.

We assure you to do our best to give you a carefree, safe and wonderful vacation.

The currently valid measures regarding Covid-19 and the general conditions for tourism are summarized here (only in German).

last update 10th of October 2022

cancellation options | Tip: European Travel Insurance

If an arrival or stay is not possible due to restrictions caused by the Corona virus, we guarantee a free cancellation until the day of arrival. In addition, we would like to assure you that all new and existing bookings for a stay for the winter season 2022/23 can be cancelled or rebooked free of charge up to 4 weeks before arrival without giving any reason.
In case of cancellation less than 4 weeks before arrival, we guarantee NOT to charge a cancellation fee if the following exists:

  • Our community has been closed by the authorities or our hotel is closed by the authorities for the booked stay.
  • The borders to Austria are closed and it is not possible to enter the country for vacation purposes.

We recommend you to take out a travel cancellation insurance with cancellation coverage also in case of COVID-19 illness. You can find more information HERE. The link to calculate the premium can be found below.

In case of cancellation for other reasons:

  • up to 30 days before arrival free of charge
  • 29 to 14 days before arrival 70% cancellation fee of the travel price
  • and from 13 days and in case of no-show 90% cancellation fee of the travel price
Europäische Reiseversicherung

Our Tip: European travel insurance

With travel insurance you save unnecessary costs when unforeseen events occur. We recommend that you take out Hotel Cancellation Plus insurance, which you can also book online!
Despite pandemic status, Europäische Reiseversicherung also offers cancellation coverage in case of COVID-19 illness.
Calculate your premium and book here!

arrival and safe stay

Current entry regulations for Austria can be found here.

Entry into Austria is currently possible without restrictions. Nevertheless, please inform yourself about the currently applicable regulations for entry into Austria via the link above.

The obligation to wear masks has been abolished in almost all areas in Austria. Wearing an FFP2 mask is still necessary in the following areas:

  • Health services / Doctors
  • Hospitals
  • Retirement home / Nursery homes

In some federal states, wearing FFP2 masks is also required when using public transport, but not here in Salzburg!

On-site-measures: All current measures in the federal state of Salzburg can be found here.

Measures for leisure facilities and mountain railways: The applicable measures for the use of the leisure facilities of the vacation region and the mountain railroads summarized.

return journey

Please inform yourself about the current regulations in your country of origin before your return journey. The Austrian Tourist Board provides an overview of the travel regulations (only in German).

Our German guests can find the latest information on their return journey to Germany here.

Are you interested in a vacation at family hotel Unterreith or do you have any further questions? You are wel­come to contact us via our inquiry form or book directly.

Good to know

  • Compliance with all necessary minimum distances and regulations
  • regular cleaning and disinfection of all public areas
  • our employees wear a mask
  • regular COVID testing of all employees
  • for your free use: masks, plastic gloves and disinfectant for disinfection
  • additional disinfection stations in all public areas
  • we disinfect the rooms after your departure, so that your successor can also vacation in peace
Familienhotel Unterreith

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